Terms of Service

Slide Tailor™ is a document processing service consisting of software running in AWS, an application programming interface accessible to customers, data it uses, and ancillaries that make it usable to customers—for example updates, a customer support process, and documentation. This service (collectively the “API”) is provided by Crisp Software (“Company”, “We”), a California LLC located at 4749 18th St, San Francisco, CA 94114 to you (“Customer”, “You”), a customer registering for the API through slide-tailor.com (the “Website).

By completing Website registration or purchasing or accessing the API, you agree to be bound by these Terms of Service, including the privacy policy and others incorporated by reference herein (collectively “Terms”). We may modify the Terms at our discretion from time to time, and such modifications will become effective when we post them on the Website. If you do not agree or later wish to withdraw your agreement to the Terms, you must cease using the Website and the API.

Access to API

The API will process your HTTP request only if it includes an HTTP header with a valid Api Key (“Key”). The API requires the Key to ensure no other customer accesses your data, to enforce quotas, and to control other aspects of API behavior.

We will issue you a Key when you register for free on the Website. A free Key enables you to use the API to modify presentations but adds a watermark to the output and retains assets you’ve uploaded only briefly. If you purchase a paid Subscription (as detailed below), we will issue you a new Key with fewer restrictions.

Subscriptions

A “Subscription” licenses you to make up to a defined number of API requests during a defined period, typically a month or a year, and may grant other capabilities unavailable with a free Key. We publish the definitive schedule of subscription tiers and their restrictions at https://slide-tailor.com/pricing.  When you purchase a Subscription via the Website or another channel, your Subscription will begin and we will bill you for the period until its end.

Absent action from you or notice from us, your Subscription will renew automatically under the same terms at the end of the period, and we will bill you in advance for the next period.

Subscription fees are non-refundable, but you may cancel your Subscription at any time for any reason from the Website or by contacting our customer support team. Unless you request otherwise, you will still be able to access the API through the Subscription end date, but it will not renew thereafter.

Fee Changes

We may from time to time modify the available Subscription tiers, their capabilities, and/or their associated fees. We will provide you notice of material changes affecting your tier at least 30 days prior to your next renewal, to give you an opportunity to change tiers or to cancel. Unless you take action the new terms will go into effect with your next renewal. We will not adversely change the capabilities of a Subscription you’ve already paid for.

Term and Termination

This Agreement will remain in full force and effect while you use the Website, the API, and/or have an active Subscription. You may disable your account and stop using the Website or the API at any time for any reason.

We may terminate or suspend your ability to use the Website and/or the API and cancel any subscriptions at any time without notice if we believe that you have breached this agreement, or for any other reason. If we terminate without cause, we will refund your Subscription fees on a prorated basis. We are not required to disclose, and may be prohibited by law from disclosing, the reason for the termination or suspension of your account and/or subscription.

After your account and/or Subscription is terminated for any reason, all terms of this agreement survive such termination, and continue in full force and effect, except for any terms that by their nature expire or are fully satisfied.

Customer Data

Documents, images, and other data you send through our API (collectively “Your Data”, “Customer Data”) remain yours. We will hold it in confidence and will not allow access by any other customers or third parties, except as a warrant, subpoena or other law may require us to. Our agents may access Your Data as needed to resolve problems you report or to fulfill your requests, and we may broadly analyze customer usage patterns to improve our service.

We will not use Your Data for any purpose unrelated to delivering the API to you. For clarity, we will not aggregate Your Data into derivative products, we will not attempt to contact or market to anyone who might be identifiable in Your Data, and we will not train AI models on Your Data.

Any data you upload through our API you may also delete through our API. Otherwise we will retain it according to the terms of your Subscription. If you cancel your Subscription, we will delete your uploaded data within 45 days.

Account Security

You are responsible for maintaining the confidentiality of your access credentials (username and password), and you are solely responsible for all activities that occur under your account, username and password. You agree to immediately notify the Company of any disclosure or unauthorized use of your account, username or password, or any other breach of security at support@slide-tailor.com.

Limitation Of Liability

In no event shall Crisp Software LLC, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the API; any content obtained from the us, the Website, or the API; and unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Disclaimer

Your use of the API is at your sole risk. The API is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement.

Governing Law

These Terms shall be governed and construed in accordance with the laws of California, without regard to its conflict of law provisions.